Frequently Asked Questions

Everything you need to know about our island-inspired fragrances and luxury body care.

Where are your products manufactured?

All ARRAN Sense of Scotland products are proudly made on the Isle of Arran. We use the island's natural spring water and high-quality ingredients to create our signature scents and formulas.

Are your products cruelty-free?

Yes, we are committed to ethical beauty. None of our finished products or individual ingredients are tested on animals, and we maintain strict standards across our entire supply chain.

What are your delivery options and timeframes?

We offer standard and express shipping across the UK and internationally. Standard UK delivery typically takes 3-5 working days, while express shipping arrives within 1-2 working days.

Can I return a product if I am not satisfied?

We accept returns on unopened and unused items within 28 days of purchase. Due to hygiene reasons, we cannot accept returns on beauty products that have been opened or had their seals broken.

Are your packaging materials recyclable?

We are dedicated to sustainability. Most of our bottles and outer packaging are fully recyclable, and we are actively working toward reducing virgin plastic use across all our collections.

Do you offer a gift-wrapping service?

Yes, we offer a luxury gift-wrapping service at checkout, including a personalized message, making our island-inspired sets the perfect gift for any occasion.